Why choose MortgageAbility?
Why choose MortgageAbility Newton Abbot
MortgageAbility provides expert independent mortgage and insurance advice in Newton Abbot and South Devon for everyone from first time buyers to experienced buy-to-let landlords. Our ability to view the whole market to find the best products for our clients, makes life easy. Our knowledge, our experience and our commitment to our clients ensures excellent service all the way, from initial mortgage advice to completion.
Outstanding service – guided by the five “i”s
Independent – whole of market
As an independent mortgage adviser, I have access to the whole of the mortgage market. That means I am able to find the very best mortgage for you from all of those available.
Individual – every customer is different
Every client is different and there is no one mortgage scheme that is best for everyone. I take time to understand your individual needs and circumstances and then make recommendations tailored to your situation.
Over 35 years of experience in financial services has allowed me to build up a huge knowledge of the market. Not only do I use this knowledge when I see my clients, but also use it well before I even get in front of them by discussing, in general, the needs of our client base with lenders and challenging them to provide solutions.
In time – when speed is of the essence
I deal with your requirements with utmost urgency and attention to good service.
Everyone likes to get their mortgage in place quickly, but at MortgageAbility I offer so much more. When you arrange a mortgage through us it is not just about that mortgage. I like to think that you have entered a relationship that will last you a lifetime. I commit to finding you the best mortgage for you every time it comes to change your mortgage. Our customer contact programme keeps you completely informed about the market.
I am proud of what I do, but don’t just take our word for it. Click here for some of our customer testimonials to see what others think of MortgageAbility
The MortgageAbility Promise
MortgageAbility is committed to providing a first-class customer experience from the moment I first speak to you, right through to when your mortgage completes, and for many years beyond. As the largest financial commitment most of us are ever likely to make, I believe you are entitled to an excellent and thoroughly professional service. To ensure that this happens, I promise to:
- Listen to your needs and discuss your options in plain English, avoiding jargon
- Be transparent about all fees and charges associated with our service and products
- Provide you with documentation that shows exactly how we work
- Explain the different mortgage products available from the whole of the market
- Be realistic about your options
- Make recommendations that are entirely suited to your needs
- Confirm these recommendations in writing
- Never, ever be swayed by commission we may receive from a lender
- Use our 35-years experience to provide market leading products for our clients
- Work with you to complete a mortgage application and explain any additional documentation clearly
- Maintain regular contact throughout the application process, keeping you informed at every stage
- Provide advice on how to protect your mortgage and family
- Provide a service for life – every time your rate ends we will contact you in good time to arrange your next mortgage
These commitments are not just about a service company saying what it should say. We genuinely strive to achieve them in all we do. That, simply, is a promise.
Impartial mortgage advice
Mortgage lenders can only sell the products they have – which may not be the best available for you. And, why shouldn’t they? They are businesses that, in the vast majority of cases, are responsible to shareholders who demand profit.
Estate agents’ in-house brokers will often deal with just a small panel of lenders and they will frequently require you to pay an upfront fee, with no guarantee of a mortgage.
MortgageAbility will find the best mortgage for you, from the whole of the market
Most lenders will never tell you that your preferential rate has ended and even if you do tell them your needs, they have a history of not exactly offering the best remortgage deals to you as an existing customer.
At MortgageAbility, we will tell you when it’s time to remortgage and make sure you stay competitive. That’s what independent mortgage and remortgage advice is all about.
We have an efficient and effective client contact programme that tells us when it’s time to call you and we are committed to making sure all our clients have the very best mortgage for the whole term.
We also send our customers an email newsletter every three or four weeks to keep them in touch with what is happening in the mortgage market – Subscribe here.